SUPPORT
Support
The Undesirables LLC · Wyoming, USA
The Souls iPhone app
- Report a reply: long-press the reply, or tap "⋯" next to it, then Report reply and pick a reason. Only that reply, the character's number and the reason are sent, never your own messages.
- Stop seeing a character: in the same menu, choose "Don't show <name> again". Settings > Your data can show hidden characters again.
- Delete your conversations: Settings > Forget this conversation, or Delete all conversations. Deleting the app removes everything it stored.
- Stop sharing with the AI: Settings > Stop sharing with AI. Chat stays off until you agree again.
- Chat says it is busy: the souls share a limited amount of AI time. Wait a few seconds and try again.
If you need help now
In the US, call or text 988. In an emergency, call 911. Outside the US, see findahelpline.com. How Soul Chat handles crisis messages: Safety.